Mercari item arrived damaged.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • XTHHedgehog1024. ADMIN MOD Telling Me To Ship AFTER Item Arrived? SELLING Hey there, this has never happened to me before. I shipped out a lightsaber a few days ago and Mercari informed me that it arrived. However, I just ...68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In… evieeeeeeeeeeeeeee. •. in a sense both yes and no - the shipping company is the one responsible for the damage and can be claimed against for compensation, but the main responsibility comes down on the seller to seek reimbursement from the shipping company... for example if the seller decided not to contest it with the shipping company, they ... 71K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…

Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...However, if the item is significantly not as described or damaged, Mercari may provide a prepaid shipping label for the return. Interesting Fact #4: Refund Methods Refunds on Mercari are typically issued back to the original form of payment used for the purchase.

To cut it short, I ordered something through mercari local and the driver ended up dropping off my package PLUS someone else's. I've talked to the seller about it and they contacted mercari, and mercari has told the seller that I will have to open up a return request for the item that isn't mine, I don't mind returning the item, but will I be the one have to print out the label and go to the ...Mercari does not accept videos for returns/disputes. I learned this when I received a damaged package a few weeks ago. I knew from the size of the box there was zero way it could have been sent and arrived safely. Item is 11+ inches tall shoved into a 9 inch box. So I video taped it. They wouldn't even look at the unboxing videos or anything ...

Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate). The seller didn't follow their …When my product arrived it was broken. The packaging was pretty flimsy. ... They will likely ask for pics of the package as well as the damaged items as part of their decision to issue a refund. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.100%. The seller can't write a policy that allows them to get away with sending flawed or damaged items. Their policy only applies to buyer's remorse returns. Just open a case, Etsy will refund you. Also, Etsy's buyer protection is significantly better than PayPal's. 8. carrieeirrac.

Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari.

Posted by u/Alchemical_Fae - 10 votes and 7 comments

Buyer messaged me individually and told me that item was broken. I told them to report it as “damaged in transit” to Mercari. They messaged me saying they didn’t have that option but would continue looking. It has been several hours and they still haven’t filed a claim. I haven’t gotten an email or anything from Mercari that the buyer ...What are the most profitable items to scrap? Check out these items that have the potential to bring in the most profit when scrapping. Scrapping can be a great way to make more mon...I don't use Mercari but I assume it's like Poshmark in that when you get the item back you can open up your own case for the item returned damaged. Hopefully you'll also get your money back. ETA: You'll likely have to take pictures of the damage on the item, compared to your pictures in your original picture, side by side to show the difference.After you've confirmed the item you've received is as described in the listing, you can rate the order to release payment to the seller: Go to the Order Status page for the transaction Tap "I've received my item" and select your Rating Leave a comment so the seller knows how they did You have 72 hours from the carrier-confirmed delivery date to rate the order or request a return ...Item is not expensive. Only $12. Is a costumer for girls that the conditions was placed as fair due to the wear and hat that is in bad shape. Now buyer got the package today claiming part of the dress is missing which I know I sent. I contacted Mercari already telling them about the issue.Make sure your sealed envelope is: Weight: Under your label's weight limit. Length: Between 5 and 11 1⁄2 inches. Width: Between 3 1⁄2 and 6 1⁄8 inches. Thickness: Up to 1⁄4 inch - with no lumps. No bubble mailers, cardboard, or plastic packaging - the envelope should be flexible. Max shipping protection is $20.

I sold an eyeshadow palette, and it arrived to the buyer broken. What should I do? I believe the buyer, and don’t think she’s trying to scam me at…Posted by u/Sportscardscollector - 1 vote and 1 comment1- Return Guarantee: Let's say a buyer decides they're not entirely thrilled with the item they received. It happens. Mercari's seller protection offers a return guarantee, so you're not left high and dry. If a return request is filed and approved, Mercari will facilitate the return process, sparing you the hassle.Think about it logically for how damaged the box was and how minor the damage to the item was, considering that the shipping box was completely destroyed the item would have far more extensive damage if it was packaged improperly." But in my case the shipping box looked like it got ran over and the packaged item had a very minor dent in the corner.In order for the seller to be paid in your scenario, you would have to cancel the return and accept the order as is. When a buyer has their return granted by Mercari, they provide the buyer with a return label to return the items, if the seller lets Mercari know that they want their items back. Once the items are returned, Mercari refunds the ...UPS clearly damaged my item too and Mercari denied the claim also due to insufficient packaging. My package must of been used as a soccer ball by UPS. There was nothing I could do. I don't sell fragile/expensive items on Mercari anymore. I hope it turns out different for you though! Reply More posts you may like.

Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line …Shipping time frame. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. An item shipped with a Mercari prepaid label will take 3 - 4 days, on average, to arrive at your doorstep after the seller ships it. If you have difficulties tracking your order (or tracking commences but then it ceases ...

That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this…For future sales, please make sure to follow our Shipping Protection guidelines to ensure that you will be covered in case your item is damaged or lost in transit. ----- I shipped this item within 3 days during Christmas time (the next bus. day to be exact). The last tracking was late Dec. then early Jan.No the seller wouldn't be paid and you would have to return the item in order to get a refund. Some times if the item is under a certain amount ~$15 they'll refund both buyer and seller. I ordered a sweater once and when it arrived it had makeup stains and holes in it that were not disclosed in the description.When you purchase an item on the Internet, you expect it to arrive as described by the seller, but it doesn’t always happen this way. If you receive an item that is vastly differen...Anyway I am curious to what happens next with mercari, I contacted both the seller and UPS but I fear both Mercari and UPS will just say well it was delivered, sorry you can't get your money back and no I'm not in a position where I could accept a 100 dollar credit. ... r/Mercari • Item arrived broken and this is the response from seller ...Luckily it happened at 9pm and cancelled within half hour with same "buyer's payment" message. However I reposted and they repurchased next day, and I waited a full day and made sure mercari wasn't gonna cancel again before shipping. Never got a response on what happened on Mercari's end though. Yikes, $350 is a lot.Buyer received damaged item, wants partial refund . Hi everyone. I shipped an item and the buyer claimed it came damaged. They said they plan on keeping it and could fix it themselves, but was wondering I can give them a partial refund. ... Don't do anything outside of an official "claim" refund/return policy through Mercari. Reply ...follow what mercari said. if it was damaged in transit and the seller put adequate protection, mercari will pay the seller up to $200 and refund you without a return. the seller likely wants the item back, but you aren't required to return it, especially not by paying for your own shipping labelHow to File a Claim. Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage. Services. Mercari is a C2C marketplace where individuals can enjoy buying and selling items. Through our unique payment deposit system and our use of AI to monitor for fraud, anyone can enjoy safe and secure transactions. Merpay is a mobile payment service within the Mercari app.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item arrived broken, best course of action? BUYING I ordered a wooden jewelry box for around $20, it arrived broken but in a way that I can easily fix. It was bubble wrapped but probably not well enough to protect it.

r/Mercari • Got my first return request because I didn't realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn't pay me.

r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ...I'm slowly deleting most of my stuff on mercari while selling things that doesn't sell on my live auction. Mercari is getting worst by the day and old seller tend to find new platform to sell. There's a few seller from Mercari switch to whatnot and they made 10x-100x more sales weekly compare to Mercari. The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer claims $800 item is damaged SELLING My buyer is requesting a refund of a coat because it was wet and the package was wet. The postal service said it was delivered 2 days before she decided to request a refund. My theory is she left it ...Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari.I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should've been either wrapped in plastic or shipped in a plastic envelope.An anime figure I bought arrived with the head snapped off. The seller communicated that he made sure it was in perfect condition before shipping. ... Buyer purposely damaged an item to return ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...Received Damaged Item . BUYING I purchased a $500 handheld gaming system that was listed as "like new." It just arrived today and I opened the box and the item was literally thrown into the ups box with nothing more than some brown paper, not covered and the box the device came in it's self was slightly opened not taped shut. ...How Bomb Blasts Cause Damage - Bomb blasts cause damage as they make impact with the atmosphere, from the blast wave to the blast wind. Learn about the damaging process of a bomb b...Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it’s back on sale.It was insane!! High anxiety all week because Mercari gives you 3 days for the package to scan if it doesn't originally scan like it should after being marked as dropped off at the post office. I think the buyer can request a refund after those 3 days. Thankfully, my package scanned and arrived on the 3rd day 😭 This has happened to my sister ...I agree w others. Deny the return. If mercari approves it, request that mercari reviews it and state no photos of stain were provided. If buyer does provide photos of the stain, have your own photos ready to show there is no stain in that spot and that their photos must be of a different item.

If the buyer is sending an item back because it doesn't match the listing description or it arrived damaged or faulty, you're responsible for the cost of return shipping, even if you don't offer returns. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. Offer a ...Seller Protections: Sellers have 24 hours upon receiving a returned item to report any inconsistencies or damage to Mercari, strengthening safeguards against ...In one case the item did not work as described (Xbox controller with severe stick drift) in another case the seller shipped me a star projector in a plastic envelope with 0 padding. It was completely shattered in arrival. And the third case they sent the item FedEx smart post and it arrived literal months after I filed for a return.Instagram:https://instagram. bako tea houseray and martha's funeral home anadarko okpowerball combinations generatormarlin 39a firing pin The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Shermeezy . Item never arrived and auto rating went through EXPERIENCE Edit: I contacted Mercari again since my transaction has been auto rated and my package has still not arrived. They were the ones that told me to ...I am outside of the 3 day review period. Do I have any recourse? So, I bought a set of 4 mugs and 4 plates. I was charged $35-ish just for shipping… scrims mulletmeijer appleton pharmacy To celebrate its 30th anniversary, a newly remastered version of the classic puzzle game Myst arrived today on iOS devices. To celebrate its 30th anniversary, a newly remastered ve...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. ... Shipments using Mercari prepaid labels include insurance up to $200 for loss or damage in transit. Keep it safe. Your private info stays with Mercari. See more of ... shout of excitement 5 letters I contacted Mercari about an item that was advertised as like new but did not state the damage on the funko pop like a month later. I wasn’t able to inspect the item due to being on vacation so it was my fault for 1. Not carefully looking at pictures and 2. Buying something while I’m away. Mercari will probably side with the buyer. They’re extremely lazy (especially after being short staffed due to COVID), and just believe whatever the buyer tells them. I had a scammer try to tell me that the item arrived imperfect and damaged (it was a stuffed animal).